The Ministry of Industry, Trade and Tourism is committed to making its website accessible, in accordance with Royal Decree 1112 / 2018, 7 September, on the web accessibility and applications for mobile devices in the public sector.
This statement of accessibility applies to the website www.comercio.gob.es.
This website is partially compliant with Royal Decree 1112/2018, due to the non-compliances listed below
The content listed below is non-accessible for the following reasons:
There may be specific bugs editing in any web page.
Could exist in PDF office files or other formats issued before 20 September 2018 that do not comply in its entirety all accessibility requirements. Although it has sought to that most of them they fulfilled.
This statement was prepared on 31 may 2022.
The method used to prepare statement has been a self-assessment carried out by the agency itself.
Last revision of the statement: 31 may 2022.
You can submit communications on accessibility requirements as
using the following contact form contact form or by calling +34 913 494 640.
Similarly, you can submit:
Requests for information should be specific, accessible out clearly the facts and reasons request to the fact that this is a reasonable and legitimate request.
You can make the communication by electronic presentation with certificate or complete the form of complaints or requests for accessibility [PDF] [1.35 MB], printing and present it in any of the places specified in article 16 (4) of law 39/2015, of 1 october, of Common Administrative Procedure of the public authorities.
Communications are received and processed by the Subdirectorate General of the General Inspectorate of Services and Relations with Citizens..
The complaints procedure laid down in Article 13 of Royal Decree 1112 / 2018 will enter into force on 20 September 2020.
If after a request for information accessible or complaint, this had been rejected, it is not in conformity with the decision taken, or the response would not meet the requirements set out in regulation 12.5, the person concerned may initiate a claim. It also may initiate a claim in the event that it has been passed within 20 working days without having received no reply.
The claim can be made through one of the options provided in the act 39/2015, of 1 october, of Common Administrative Procedure of the public authorities.
Complaints must be sent to the Subdirectorate General for Information and Communication Technologies of the Ministry of Industry, Trade and Tourism as the Unit Responsible for Accessibility of this Ministry, or, if the complaint is about an action of said unit, to the hierarchical superior of said unit.
The websites of public administrations have the duty to comply with the accessibility criteria indicated in the UNE-EN 301549:2022 standard. This standard establishes a series of characteristics that all web portals must comply with if they are to be accessible, considering the exceptions of RD 1112/2018.
One of the main objectives of the ;Ministry of Industry, Trade and Tourism is to ensure that its website is as accessible and user-friendly as possible. In this respect, the site has been set up complying with the current standards and regulations related to accessibility. Therefore, it has been designed to adapt to the standards and regulations regarding accessibility, complying with all points of verification of priority 2 (AA) defined in the specification of accessibility guidelines to content on the Web ( WCAG 2.1 ) by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium ( W3C ), for which checks are carried out prior to each publication of new content. However, you may come across a page that has not been 100% adapted to these standards, since some of the sections in the portal are in the process of being edited and improved. Should you have any difficulty in accessing the information contained on this website, please contact us using the following contact form. We will carry out the necessary improvements as soon as possible.
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Last website revision: 31/05/2022.
The accessibility of this web site is reviewed prior to publication.
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