Accessibility

The ministry of industry, commerce and tourism has undertaken to make accessible its website in accordance with theRoyal Decree 1112/2018, of 7 september on accessibility of websites and applications for mobile devices in the public sector.

The present statement of accessibility applies to the websitewww.comercio.gob.es.

Compliance

This website is partially in accordance with the royal decree 1112/2018 due to lack of conformity of the following areas.

Content is not accessible

The content presented below is not accessible by the following:

  1. Lack of compliance with Royal Decree 1112/2018

    There might be some specific decisions in any web page.

  2. Disproportionate burden

    Not applicable.

  3. The content does not fall within the scope of the applicable law

    There may be office files in PDF and other formats issued before 20 september 2018 that do not fully implemented all the requirements of accessibility. Although we have tried to ensure that the majority of them it comply with it.

    Contents of third parties that are not funded or developed by us or are under our control.

Preparation of the present statement of accessibility

The present statement was prepared the31 may 2002.

The method used to prepare the statement has been a self-assessment carried out by the agency itself.

Recent review of the declaration:31 may 2002.

Observations and contact information

You can filecommunications concerning accessibility requirementsas

  • Report on anynon-compliances by this web site of accessibility requirements set
  • Us otherdifficulties of accesscontent
  • To make any otherquery or suggestion for improvementconcerning the accessibility of this web site

using the followingcontact form.or by calling + 34 913 494 640.

Similarly, you can submit:

  • Acomplaintconcerning compliance with the requirements of the RD 1112/2018
  • Arequest for information accessiblewith regard to content that are excluded from the scope of the RD 1112/2018, as provided for in article 3, paragraph 4, or exempt from compliance with accessibility requirements to impose a disproportionate burden

Requests for information should be specific, accessible out clearly the facts and reasons request to the fact that this is a reasonable and legitimate request.

You can make the communication byelectronic submission with certificateor complete theform of complaints or requests for accessibility [PDF] [1.35 MB], print it and present it in any of the places specified in article 16 (4) of law 39/2015, of 1 october, of Common Administrative Procedure of the public authorities.

Communications, complaints and requests for information accessible will be received and handled by theSub-directorate General of the General inspectorate of services and citizens.

Method of implementation

If after arequest for information accessible or complaintIt would have beennot dismissed,it was ofagreement with the decisionorresponse would not meet the requirementsunder article 12.5, the person concerned may initiate a claim. It also may initiate a claim in the case ofsince the within 20 working dayswithout having obtainedresponse.

The claim can be made through one of the options provided in the act 39/2015, of 1 october, of Common Administrative Procedure of the public authorities

The claims must be sent to theSub-Department of information and communications of the ministry of industry, commerce and tourismas a unit responsible for Accessibility of this Ministry, or, if the claim is for a performance of that unit, the superior.

Optional content

The websites of the public administrations are responsible for complying with the accessibility guidelines set forth in the standard UNE-EN 301549:2022. This regulation sets out a series of characteristics that all Web portal must fulfil if you want to be accessible considering the exceptions of RD 1112/2018.

The ministry of industry, commerce and tourism is that its web site is not all accessible and usable as possible. Therefore, is designed to adapt to the standards and regulations in force in relation to accessibility, which complies with all the points of verification of priority 2 (AA) defined in the specification of Content accessibility guidelines on the Web (WCAG 2.1) for the Web accessibility Initiative (WAI) of the World Wide Web consortium (W3C), which reviews take place prior to each publication of new content. In any case, you might find a site that is not adapted 100% of these standards, as some of the sections contained in the portal are in the process of adaptation and improvement. If you experience any problems with regard to access the information contained on this website, please contact us using the followingcontact form.. We Will Have the necessary improvements as soon as possible.

We must bear in mind that for dealing with electronic signature, the browser must use javascript and components clients of electronic signature requirements.

The website is designed with adaptive or responsive design, which is displayed optimal use of desktop computers and mobile to tablets.

Shortcut keys

By pressing a combination of keys determines can quickly access certain pages or contents of the page.

  • S Key:Skip navigation (go directly to content)
  • 1: KeyHomepage
  • 3: KeySite Map
  • 4: KeySearch
  • 5: KeyContact
  • 6: KeyPublic
  • 7: KeyElectronic site
  • 0: KeyAccessibility

Depending on the browser you are using the key combination will be different:

  • Internet Explorer:Alt + key + enter
  • Chrome and Microsoft Edge:Alt + key
  • Firefox:Alt + shift + key
  • Opera:Shift + Esc + key
  • Safari:Cmd + key

Text size

Tthe font sizes are defined using relative units so that can increase or reduce the size of the source from your browser's settings.

  • Internet Explorer, Mozilla and Firefox:See > text size
  • Opera:See > Zoom
  • Safari:See > Make the largest text
  • Chrome:Controls the current page > text size

To change the size of the page:

  • Ctrl + + to zoom in
  • Ctrl + - to decrease the brightness
  • Ctrl + 0 restores the original size of text

Revision date

Final review of the website:31/05/2022.

The accessibility of this web site is reviewed prior to publication.