Accessibility statement

The Ministry of economy, trade and enterprise has undertaken to make accessible its website in accordance withRoyal Decree 1112/2018, of 7 septemberon accessibility of websites and applications for mobile devices in the public sector.

The present statement of accessibility applies to thetrade websiteexcluding embedded content from other domains.

Compliance

This website ispartly aswith the royal decree 1112/2018 due to a lack of conformity of the following areas.

Content is not accessible

The content presented below is not accessible by the following:

Lack of compliance with Royal Decree 1112/2018

Existen logotipos e imágenes con texto alternativo incorrecto o confuso e imágenes complejas sin descripción textual [requisito número 9.1.1.1 Contenido no textual, de UNE-EN 301549:2022].
No audio transcripts of the [requirements, number 9.1.2.1 9.1.2.2, 9.1.2.3, 9.1.2.5].
There are lists created incorrectly (without list label), tables with cells incorrectly labelled and invisible tags in elements of forms [Requirement number 9.1.3.1 Information and relationships, UNE-EN 301549:2022].
In some forms do not describing the purpose of the entries [requirement number 9.1.3.5 Identification of the purpose of the entry of UNE-EN 301549:2022].
In some pages the colors of the buttons and boxes are not sufficiently [requirement number enrichment plant instrumentation Color usage of UNE-EN 301549:2022].
The color contrast is inadequate in some texts or widgets on the background color [requirement number 9.1.4.3 Contrast], UNE-EN 301549:2022].
On pages with folding sections, navigating these sections with the tab is not possible [requirement number 9.1.4.13 Content with the mouse pointer pointed or with the focus of UNE-EN 301549:2022].
There are elements that are not accessible by your keyboard layout, for example links to social networks, elements for sort search results, page of search results or the arrows of timetable [requirement 9.2.1.1 number Keyboard, UNE-EN 301549:2022].
In the menu does not reach all levels over the keys [requirement Without number 9.2.1.2 traps for the keyboard focus, UNE-EN 301549:2022].
There are keyboard shortcuts which are not working [requirement 9.2.1.4 number keyboard Shortcuts, UNE-EN 301549:2022].
In the title of the page using the acronym of the agency [requirement number 9.2.4.2 Entitled pages, UNE-EN 301549:2022].
Can be no links with an inadequate description or a text too generic [requirement number 9.2.4.4 purpose of links, UNE-EN 301549:2022].
May have led to repeated text and/or little descriptive [requirement number 9.2.4.6 Headed and labels, UNE-EN 301549:2022].
In the menu and some pages there are options for which it is not possible to complete the travelled only with the tab [requirement number 9.2.4.7 Focus visible, UNE-EN 301549:2022].
In a timely some labels that accompany the controls do not have the same name [requirement number 9.2.5.3 inclusion of the label in the name of UNE-EN 301549:2022].
There are pages that contain images, links or texts in other languages into the rest of the page, which is not obtained the correct pronunciation [requirement number 9.3.1.2 language of the parties, of UNE-EN 301549:2022].
There are error messages, or rather descriptive error messages that are not grouped in a single post, as well as lack of suggestions in form to fill in the fields [requirement 9.3.3.1 Identification number of errors, UNE-EN 301549:2022].
There are forms with compulsory fields where it informs the user of this, as well as areas where lack a textual example of the format of the field (for example the DNI) [requirement number 9.3.3.2 Labels and instructions, UNE-EN 301549:2022].
There are reporting forms the error when entered an incorrect value, but does not provide information on a suggestion for correction [requirement number 9.3.3.3 Suggestions to errors, UNE-EN 301549:2022].
In some pages may exist syntax errors and therefore any support may not interpret correctly the content (ID duplicate page, without closing tags, construction incorrect tags) [requirement number 9.4.1.1 of Processing, UNE-EN 301549:2022].
There are pages in which support products will not be able to obtain information, interact and be kept abreast of the state of frontier controls of user interface and, for example, tooltips, your actions, attributes of links, [requirement number 9.4.1.2 name, role, value of UNE-EN 301549:2022].
On some pages are not shown sufficient status messages [requirement number 9.4.1.3 messages, UNE-EN 301549:2022].
In some images there is or is not correctly described the alternative text [requirement number 10.1.1.1 textual content is not, of UNE-EN 301549:2022].
In some official is not defined the language [requirement number 10.3.1 language of the page, UNE-EN 301549:2022].

Disproportionate burden

Not applicable

The content does not fall within the scope of the applicable law

There may be office files in PDF and other formats issued before 20 september 2018 that do not fully implemented all the requirements of accessibility. Although we have tried to ensure that the majority of them it comply with it.
Can be no contents that are not developed by this ministry or are under our control, such as ofimáticos files.

Preparation of the present statement of accessibility

The present statement was prepared the30 may 2025.

The method used to prepare the statement has been a self-assessment carried out internally by RICOH Uk & Us & Eu IT Services, SLU the30/05/2025.

Recent review of the declaration:30 may 2025.

Observations and contact information

You can make submissions on accessibility requirements (article 10.2.a) del RD 1112/2018), for example:

Report on any possible failure of this web site
Transmit other difficulties of access to content
To make any other queries or suggestions for improvement regarding the accessibility to the site through the followingcontact form.or by calling + 34 912 582 852

May submit:

A complaint concerning the implementation of the requirements of RD 1112/2018
A request for information accessible concerning:
- Content that are excluded from the scope of the RD 1112/2018, as provided for by article 3, paragraph 4
- Content that are exempt from compliance with accessibility requirements to impose a disproportionate burden

In the application of information accessible, it needs to be worked out clearly the facts, reasons and request to the fact that this is a reasonable request and legitimate.

ThroughInstance generic electronic headquarters of the ministry of economy, trade and enterpriseas well as the rest of the options provided in the act 39/2015, of 1 october, of Common Administrative Procedure of the public authorities.

Communications, complaints and requests for information accessible will be received and handled by theSub-Department of Communication.

Method of implementation

If after a request for information accessible or complaint, this had been rejected, it is not in conformity with the decision taken, or the response would not meet the requirements set out in regulation 12.5, the person concerned may initiate a claim. It also may initiate a claim in the case of the expiry of the 20 working days without having received no reply.

The claim may be submitted through the instance generic electronic headquarters of the ministry of economy, trade and business, as well as in the rest of the options provided in the act 39/2015, of 1 october, of Common Administrative Procedure of the public authorities.

Complaints are received and treated by the office of the economy, trade and enterprise of the ministry of economy, trade and enterprise.

Optional content

The website is designed with adaptive or responsive design, which is displayed optimal use of desktop computers and mobile to tablets.

Shortcut keys

By pressing a combination of keys determines can quickly access certain pages or contents of the page.

S KeyGo to the content
Key 0Go to page accessibility
Key 1Go to the start page
Key 3Go to page of the site map
Key 4Go to the Form of the site
Key 5Click here
Key 6Go to page of Legal Notice

The use of the access keys depends on the user browser and operating system. Some cases are:

Internet Explorer: hold down the Alt key, press access, release both keys and press Enter.
Firefox (Windows): hold down the Alt key and press.
Google Chrome/Chromium: hold down the Alt key and press access associated.
Opera: Press May, Esc and press.
Mac operating system: in general, hold down the Ctrl key and press.

Other links