Contact

General enquiries

Citizen services for general information about the Ministry of Economy, Trade and Enterprise, its organisational structure and the ordinary functioning of its services, as well as telephone switchboard functions, will be provided at:

Headquarters

P. de la Castellana, 162. 28071 - Madrid

+ 34 91 258 28 52

Submit your general enquiry

Complaints and suggestions

Use the complaints and suggestions procedure to express your dissatisfaction with the services provided by the Ministry of Economy, Trade and Enterprise or to submit initiatives to improve their quality.

How to submit a complaint or suggestion

Ministry of Economy, Trade and Enterprise (except for the Secretariat of State for Economy and Business Support)

Complaints and suggestions relating to the units of the Ministry of Economy, Trade and Enterprise (except for those corresponding to the Secretariat of State for Economy and Business Support, which are processed as indicated at the end of this section) can be submitted electronically or in person at the Ministry's Registry at Paseo de la Castellana 162 and at any of the Registries authorised in section 4 of article 16 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

  • Submit your complaint or suggestion via the website
  • To submit your complaint or suggestion in person

Public information hours

Monday to Thursday from from 9:00 a.m. to 6:00 p.m.

Friday from 9:00 a.m. to 2:00 p.m.

Secretary of State for Economy and Business Support

For complaints and suggestions related to the Secretary of State for Economy and Business Support click here.

Location map